Frequently Asked Questions

Q. Are clients able to access ezySkillz training package from there home?

A. Yes this is possible and directions on how to manage this would be provided upon request.  However, it is in the best interest of the organisation that the jobseeker does this on-site to ensure participation is that of the jobseeker.

Q. How secure is ezySkillz?

A. Clients are given a unique ID – JSID as part of the registration and then they enter their personal password.   The SQL Server is secure and all steps have been taken to promote security and to maintain client confidential information.

Q. Can Consultant’s access client information during and after training is commenced?

A. Yes.  Consultants will be able to access information through the Consultant Management facility.  This will allow Consultants to assist Clients and adapt information entered if required.

Q. How many spaces will ezySkillz use on the computer?

A. Very little space will be used.  Approximately 4000 clients will be able to register without having any affect of the performance of computers.

Q. Are Consultants able to view their list of clients through doing a search against their User ID?

A. This function will be introduced and is expected to be managed by the Consultant entering their User ID and the period for which they would like to view client list – (date to date).

Q. How long will each client’s information remain accessible on the computer?

A. Forever.  Each client will be able to refer back to their information through entering their unique ID and password.  The only way information would be removed is if the organisation deleted the file.

Q. Are Consultants able to upload Resumes to EA3000 through ezySkillz program?

A. Yes.  The Consultant will be asked to save information completed by the client at completion of the training.  From this point they will be able to upload the new resume to EA3000.

Q. Does ezySkillz provide an assessment at the completion of training?

A. Yes.  The Consultant and Client will be required to complete the final assessment together, similar to the initial assessment prior to commencement.  Both the Consultant and Client will be required to sign confirmation of completion. 

Q. Are there different options for format of resumes?

A. Yes.  Several styles have been provided for the client to choose from.

Q. Will clients be able to have their own email address for job searching purposes?

A. Yes.  Please check www.emailaipro.com to gain a thorough understanding of what can be made available.  Each client can have their own personal email address linked to your organisation, which will also allow access by the Consultant to confirm usage of email is for job searching purposes only.  The fee for this is $395.00 per office as a one off fee.

Q. Is IT Support available?

A. Yes.